Returns Information

You have the right to cancel your order within 28 working days from delivery. You must notify us of your intention to cancel within 28 working days from delivery - this can be done by phone or email. We will issue a Goods Return Number that must be quoted on paperwork with returned goods.

• Goods must be returned 'as sold' sealed in the original packaging with all components, accessories and options
• Goods must be unused and in 'AS NEW' condition. If you have opened a box to examine the product it must have been done without damaging the box and packaging or damaging the product in any way and must be re-packaged as received.
• Goods are returned at the customer's expense.
• Goods must be returned to our warehouse address within 28 days from authorisation. We are unable to accept returns of un-wanted and non-faulty items after the 28 days. Provided the goods are received as detailed above, we will provide a refund within 14 days of receipt. Refunds will not include original delivery charges.

Returning Faulty Items

If you discover that an item bought from Interfit is faulty please call us as soon as possible so that we can investigate the claim. If the claim is valid, we will arrange to collect and replace/refund the item and in turn notify our supplier or the manufacturer. We may ask for a description and photos of the faulty item to enable us to investigate the fault.
Please note that in some cases the manufacturer may request that they deal with the faulty claim directly. If this is the case, we will provide the contact details for that
manufacturer.